Dots & Arrows stands for a comprehensive approach to integration, both in terms of getting people aboard and designing future-proof solutions.
A tailored answer to their needs
About Sibelga
Sibelga is the operator of the electricity and natural gas distribution networks for the 19 municipalities in the Brussels-Capital Region, a ‘big player’. Driven by innovation, organisations like this keep growing and fine-tuning their services to improve the lives of all Brussels residents,
The roadmap
The first key steps in the integration process had been taken by another integration partner: a refactoring of the existing solutions and the migration to MuleSoft. The first stage of many more to come.
In an expanding organisation such as Sibelga, a universal integration approach was required. MuleSoft offers the flexibility and scalability to set up a future-proof integration. To get all internal teams on board, they needed people with specific MuleSoft expertise. And that’s where they found Dots & Arrows.
Thanks to our pragmatic approach, we managed to get everyone out of their comfort zone and on board.
Charles Huyghe, Dots & Arrows
The results – so far – in a nutshell
Composability and reusability within integration ensure that organisations can transition to a scalable model. The job for Dots & Arrows? Demonstrate these benefits and kick-start the adoption within the organisation. More specifically:
- A strong partnership and collaboration, in it for the long run.
- More integration maturity within the organisation. Getting everyone on the same page and creating awareness. Showcasing benefits of composability and reusability in integration
- Adoption of a universal, future-proof and scalable integration approach which is becoming the standard throughout the whole company.
- Multiple integration projects preparing Sibelga for the digital future.
- The monitoring of the architecture and analysis on complex projects to make them both on-time and future-proof.
- Flagship initiatives such as C4E (Centre for enablement) and integration governance throughout the organisation.
Together you achieve more
The consultants of Dots & Arrows blended in very well. I consider them as a part of the internal team.
Jan Neven, Sibelga
“We worked with i8c (another company within the Cronos Groep) before. We thus already knew the Dots & Arrows company culture and its strenghths. With a strong and hybrid team, consisting of developers, a project manager, an architect and multiple analysts, the scene was set for a successful and structural integration approach.
The consultants of Dots & Arrows had both the technical and the soft skills to set up the integrations and to help the internal teams get familiar with it. Especially when various teams had to work together, and scoping is rather challenging, we needed real commitment and involvement on site.”
The Dots & Arrows touch
Competence and transparency with a touch of humanity. That’s Dots & Arrows.
One of the most important aspects of the fluent collaboration between Sibelga and Dots & Arrows, except for the required MuleSoft expertise, is the mutual trust. “Thanks to complete transparency and honest communication, Dots & Arrows understands our needs. People say ‘good agreements make good friends’, and we couldn’t agree more.”
