Cookie policy

This Cookie Statement applies to the website www.dotsandarrows.eu (hereinafter referred to as “website”).

This Cookie Statement was last changed and revised on January 10, 2024.

The website is operated by Dots & Arrows NV, with registered office at Diamantstraat 10, 2200 Herentals, VAT BE 0833.154.378 (hereinafter referred to as “Dots & Arrows NV”).

The use of cookies by Dots & Arrows NV is part of the general policy of Dots & Arrows NV with regard to the protection of your privacy and the processing of your personal data. Further information about this, and an overview of your rights in this regard, can be found in the privacy policy. Your current state: Consent accepted. 

Manage your consent.

1. What are cookies?

“Cookies” are small information files that are temporarily or permanently stored on your computer or device by the server of a website via the browser. The cookies contain a unique code that allows your browser to be recognized during your visit to that website (this is a “session” cookie) or also during subsequent visits or use (this is a “permanent” cookie).

Cookies allow you to simplify, complete and personalise the use of the website.

2. Why do we use cookies?

The Dots & Arrows NV website uses different types of cookies:

2.1 Functional & Analytical cookies

The functional cookies are the cookies that make the functioning of the website easier and more pleasant and ensure that you get a more personalised surfing experience. For example, these are the cookies that remember your language preference, as well as the cookies that keep track of whether you have already been asked to participate in a survey so that you are not presented with the same survey over and over again.

Analytical cookies are cookies that aim to collect information about how visitors use the website. For example, we collect information regarding the number of pages visited, the session duration and whether or not user goals have been achieved on the website, in order to analyse and optimise the use of the website. The data we collect for this purpose is anonymised and therefore contains no personal data.

2.2 Marketing cookies

Marketing cookies are cookies that aim to optimise the user experience or to send targeted advertising to users. The cookies often serve to provide information to external marketing channels, such as Facebook, LinkedIn and Google Ads. These cookies allow us to display advertisements that are relevant and engaging for the individual user.

3. Which cookies do we use?

Below you will find an overview of the cookies used by Dots & Arrows NV and third-party service providers on this website. This overview of cookies was last revised on the date stated at the top of this Cookie Statement. Future cookies used on the website will be supplemented from time to time in the overview below.

The list below provides an overview of the cookies used on our website.

COOKIEDURATIONDESCRIPTION
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by the GDPR Cookie Consent plugin. The cookie is used to store the user’s consent for the cookies in the “Analytics” category.
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to register the user’s consent for the cookies in the “Functional” category.
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user’s consent for the cookies in the “Necessary” category.
cookielawinfo-checkbox-others11 monthsThis cookie is set by the GDPR Cookie Consent plugin. The cookie is used to store the user’s consent for the cookies in the “Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by the GDPR Cookie Consent plugin. The cookie is used to store the user’s consent for the cookies in the “Performance” category.
CookieLawInfoConsent1 yearRecords the default button status of the corresponding category & the status of CCPA. It only works in coordination with the primary cookie.
hjViewportIdSessionStores user viewport details such as size and dimensions.UUID data type.
ln_or1 dayPlaced by LinkedIn and used to determine whether Oribi analytics can be run on a specific domain.
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not the user has consented to the use of cookies. It does not store any personal data.
VISITOR_INFO1_LIVE6 months
YSCSessionThis cookie is set by YouTube to track views of embedded videos.
_fbp3 monthsPosted by the Facebook Pixel. This cookie is placed for Facebook remarketing.
_ga13 monthsThis cookie name is associated with Google Universal Analytics – a major update to Google’s more widely used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as customer identification. It is included in every page request on a site and used to calculate visitor, session, and campaign data for the site’s analytics reports.
_gat_gtag_UA_259476015_11 minuteThis cookie is part of Google Analytics and is used to limit requests (throttle request rate).
_ga_308XBFHW6413 monthsThis cookie is used by Google Analytics to maintain session status.
_gid1 dayThis cookie is set by Google Analytics. It stores a unique value for each page visited and is used to count and track page views.
_hjAbsoluteSessionInProgress30 minutesUsed to detect a user’s first page view session. 30 minutes duration, expanded on user activity.Boolean true/false data type.
_hjClosedSurveyInvites1 yearSet when a user interacts with a link survey invitation modal. Ensures that the same invitation does not appear again if it has been shown before. List of survey IDs, URL encoded.
_hjCookieTestSessionChecks whether the Hotjar Tracking Code can use cookies. If possible, a value of 1 is set. Deleted almost immediately after creation. Below 100ms duration, cookie expiration time set to session duration. Boolean true/false data type.
_hjDonePolls1 yearSet when a user completes an on-site survey. Ensures that the same Survey does not reappear if it has already been completed. List of survey IDs, URL encoded.
_hjFirstSeen30 minutesIdentifies the first session of a new user. Used by Recording Filters to identify new user sessions.30 minutes duration, expanded on user activity. Boolean true/false data type.
_hjHasCachedUserAttributesSessionAllows knowing whether the data in _hjUserAttributes Local Storage item is current or not. Boolean true/false data type.
_hjid1 yearThis is an old cookie that we no longer serve, but if a user still has it in their browser, we will reuse its value and migrate it to _hjSessionUser_{site_id}. Set when a user first comes to a page.Keeps track of the Hotjar User ID unique to that site. Ensures that data from subsequent visits to the same site is attributed to the same user ID.UUID data type.
_hjIncludedInPageviewSample2 minutesSet to determine whether a user is included in the data sampling as defined by your site’s page view limit. Duration 2 minutes, extended every 30 seconds. Boolean true/false data type.
_hjIncludedInSessionSample_{site_id}2 minutesSet to determine whether a user is included in data sampling as defined by your site’s daily session limit. Duration 2 minutes, extended every 30 seconds. Boolean true/false data type.
_hjLocalStorageTest< 100 msChecks if the Hotjar Tracking Code can use local storage. If possible, a value of 1 is set. Data stored in _hjLocalStorageTest has no expiration time, but is deleted almost immediately after creation. Under 100ms duration. Boolean true/false data type.
_hjMinimizedPolls1 yearSet when a user minimises a survey on the site. Ensures that the survey remains minimised as the user navigates through your site. List of survey IDs, URL encoded.
_hjRecordingEnabledSessionSet when a recording starts. Read when the Recording Module is initialised to see if the user is already in a recording in a given session. Boolean true/false data type.
_hjRecordingLastActivitySession
_hjSessionResumedSessionSet when a session/recording is reconnected to Hotjar servers after a disconnect. Boolean true/false data type.
_hjSessionStorageTest< 100 msChecks if the Hotjar Tracking Code can use Session Storage. If possible, a value of 1 is set. Data stored in _hjSessionStorageTest has no expiration time, but is deleted almost immediately after creation. Under 100ms duration. Boolean true/false data type.
_hjSessionTooLargeSessionCauses Hotjar to stop collecting data if a session becomes too large. Automatically determined by a signal from the server if the session size exceeds the limit. Boolean true/false data type.
_hjSessionUser_{site_id}1 yearSet when a user first lands on a page. Tracks the Hotjar user ID unique to that site. Hotjar does not track users across sites. Ensures that data from subsequent visits to the same site is attributed to the same user ID. JSON data type.
_hjSession_{site_id}30 minutesPreserves current session data. Ensures that subsequent requests in the session window are attributed to the same session. Lasts 30 minutes, extended based on user activity. JSON data type.
_hjShownFeedbackMessage1 daySet when a user minimises or completes a feedback widget. Causes the feedback widget to load as minimised if the user navigates to another page where it is set to appear. Boolean true/false data type.
_hjTLDTestSessionWe are trying to save the _hjTLDTest cookie for various URL subring alternatives until it fails. This allows us to try to determine the most general cookie path to use, rather than the hostname of the page. This means that cookies can be shared across subdomains (if applicable). After this check, the cookie is deleted. Session duration. Boolean true/false data type.
_hjUserAttributesUnlimitedStores user attributes sent via the Hotjar Identify API.No explicit expiration. Base64 encoded JSON data type.
_hjUserAttributesHash2 minutesNotify us when a user-defined attribute has changed and needs to be updated. Duration 2 minutes, extended every 30 seconds. Content hash data type.

3. Other technologies

‘Cookies’ also include similar technologies that process certain personal data and that we use on our website. This includes the use of Typeform where local storage is used. 

4.1 Typeform

Dots & Arrows uses Typeform to ensure that data entered and messages sent were entered/sent by people and not by robots. Automatically created messages are banned from our website. 

To this end, information is collected and sent to Typeform. The information thus obtained is transferred to and stored by Typeform on servers in the United States. You can read more information about this in Typeform’s privacy policy .

4.2 JavaScript

Today, almost all web pages use JavaScript, a standard programming language in your web browser that is used to enable specific functions such as interactive maps, animations on a page, file loading, etc. If you have disabled JavaScript in your browser, both the content if the functionality of the web page is limited or unavailable. 

View instructions on how to enable JavaScript in the five most commonly used web browsers.

4. Manage or delete cookies

If you choose not to be recognised, you can delete cookies from your computer’s hard drive via your Internet browser, block all cookies or choose to receive a warning before cookies are stored.

If you prefer not to allow cookies on your computer, you will find an option in all common browsers to disable these cookies. In that case, you may not be able to use some services on the website. More information per browser can be found here:

For other browsers, please read the documentation provided by the provider itself.